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Privacy Policy

Real Choice is committed to protecting you and your family’s personal information when you are using Real Choice services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through Real Choice website.

In order to provide you with the full range of Real Choice services, we are sometimes required to collect information about you.

This privacy policy explains the following:

What information Real Choice may collect about you;
How Real Choice will use information we collect about you;
When Real Choice may use your details to contact you;
Whether Real Choice will disclose your details to anyone else;
Your choices regarding the personal information you have provided to us;
The use of cookies on Real Choice website and how you can reject these cookies.
As set out above, Real Choice is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information.

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

What information will Real Choice collect about me?


When you sign up to participate in or receive a service from any Real Choice website, such as newsletters, competitions, etc… We may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable Real Choice and its service providers to provide you with the services you select.

Please note that sometimes on particular web pages we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will specify further on these web pages why we are collecting your information and how we will use it.

Real Choice also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

When will Real Choice contact me?


Real Choice may contact you:
In relation to the functioning of any service you have signed up for in order to ensure that Real Choice can deliver the services to you;
Where you have opted to receive further correspondence;
In relation to any contribution you have made to Real Choice web site.
To invite you to participate in surveys about Real Choice services (participation is always voluntary); and
For marketing purposes where you have specifically agreed to this.
Local pages will give you detailed information about how Real Choice will contact you in relation to specific services.

Will Real Choice share my personal information with anyone else?


We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Real Choice. However, sometimes Real Choice uses third parties to process your information. Real Choice will require these third parties to comply strictly with its instructions and Real Choice will require that they do not use your personal information for their own business purposes.

How long will Real Choice keep my personal information?


We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Real Choice corporate retention schedule (this is a database that defines which documents should be kept and for how long).

Where you contribute to Real Choice web site Real Choice will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Changes to Real Choice


This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to Real Choice website. The date of the most recent revisions will appear on this page.

Cookies Policy – Information Real Choice collects from you


a. What is a cookie?


A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of Real Choice web site features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

During the course of any visit to Real Choice web site the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does Real Choice use cookies?


Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

Real Choice also use a number of independent measurement and research companies. They gather information regarding the visitors to Real Choice sites on our behalf using cookies, log file data and code which is embedded on our website. Real Choice use this type of information to help improve the services it provides to its users. Real Choice strictly require that third parties do not use any information for their own business or other purposes. Certain other areas of Real Choice web site may use cookies for a specific reason – for example, to help an online game work effectively on your device. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.

Last updated 31st May 2009.

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